Oracle Office Update as of 4/25: Due to some construction delays, our Oracle office will be closed through Wednesday 5/1.
Medical and Pharmacy services will be offered at our San Manuel office. We appreciate your understanding during these adjustments and apologize for any inconvenience caused by this construction delay.
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Medial Record Request

Medical Records Request

Sun Life Health has partnered with Sharecare Health Data Services to fulfill your request for records. The forms below are for patients requesting a copy of their own medical records, or legal guardians or patient representatives with a power of attorney.

If you are a provider, law office, or you are requesting the medical records of someone other than yourself and are not the legal guardian, please use the Third Party Request form.

Patient Record Request

If you are a patient requesting an electronic or mailed copy of your own medical records, a legal guardian or a patient representative with a power of attorney, please use the link below:

Third Party Request

If you are a provider, law office or you are requesting the medical records of someone other than yourself and are not the legal guardian, please use the link below:

Subpoenas please send to contact@slfhc.org

Sharecare Contact Information for Patients/Requesters

Customer Service Line
800-560-3800 or
customerserviceshds@sharecare.com

Audit Customer Service Line
888-710-7767

Pay Your Invoice Online

https://payonline.hds.sharecare.com/

Status Check on Requests: https://recordstatus.sharecare.com/

Live Chat
https://hds.sharecare.com/